Small destinations are set to become major destinations for the legal offshore outsourcing industry in the future. The firms in these countries are fast developing to meet the newly found demand in the legal industry.
The monetary difference isn’t the only reason for the movement, the quality of work and the standards maintained are at par with the industry. With the advent of Information Technology, it made little distinction to outsource work to firm in the same country or overseas where the cost is far less. Many legal firms have now joined hands with global LPO companies in a bid to stay competitive reducing their overhead cost. And the recent economic recession have speeded up the decisions for the tie up.
Well trained talent pool along with the different working hours also help. Moreover, the small destinations that are taking a leap to the legal outsourcing industry also have a strong English speaking and well-educated population. They aim to serve primarily US and UK markets for legal offshoring services.
Some of the works outsourced are contract drafting and management, litigation support including e-discovery, document review and management, patent drafting support, transcription of legal data, legal research etc .
India is a major hub for legal outsourcing, said to be holding around 85 percent of the market share and the trend is tremendously growing. The present infrastructure of the legal industry in India easily adapts to the demand. A good number of efficient lawyers and paralegal staff add to its leverage. Seventy percent work for LPO firms in India comes from USA; Indian lawyers are preferred to do the paper work for their graze in grammar and writing skills. The legal system in India is based on British system enabling ease in handling technical legal work.
Philippines and India, have led the global legal outsourcing industry in the past year. And in the last one-year alone, the industry has seen a 40-50 percentage growth.
South Africa is rising to be an alternate center to India in the area of legal process outsourcing. It also projects the same advantages of the LPO industry in India.
Mauritius takes advantage of its multiple linguistic skills – English and French. Already, established in the BPO industry, and the strong workforce in both outsourcing industries, lawyers and good governmental support in their ventures, Mauritius will soon emerge as leading destination in LPO.
Governments across these countries have identified LPO as a major source of revenue and is supporting for its development. Kenyan government has initiated setting up of parks and special economic zones.
In the coming years, India is likely to face challenges from the emerging LPO destinations such as Philippines, Kenya, Mauritius and South Africa. However, the continuing demand will keep all the countries involved to have a steady growth in business. At Global LPO Conference 2010 – Buyers and Vendors Meet, buyers will have opportunity to meet vendors from these countries and find the best vendor for their business.
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